Terms of Use

These Terms of Use (together with the documents referred to in them) govern your use of our platform and its related websites, services, applications, and tools. By using the services you confirm that you accept these Terms of Use and that you agree to abide by them.

Terms of Use sets out certain terms and conditions which are applicable to any person registering as a Customer and using the Services of Motorshed.


The vehicle being requested to serviced is legally owned by you and you will be able to produce ownership documents when asked for. If you are not the owner you should have a authority letter from the owner while making the transaction for the service. Motorshed has the rights to report to concerned law enforcement authorities if Motorshed has the reason to believe that the vehicle in question is not legally owned by you. l That the charges towards maintenance services specified in the bill are paid by you. l That some amount of fuel is utilized in the process of pick up and delivering the Vehicle from service station to your place. l Estimated Quotes for the approved job might vary by 10% in the final invoice. Customers can avail pickup and drop facility. Drivers will come and pick your car at your doorstep. After the required service is completed, drivers will drop the car back to the customers’ desired location within the same city. This service is applicable only when the car has valid insurance. Motorshed will not provide any monetary benefits if any unexpected accident happened while pickup and drop support. The car insurance can be claimed in such cases. l That in the event of theft of Your Vehicle while in the custody of service station, Motorshed shall not be held responsible for such loss and the compensation for such loss shall be provided solely by the service station as determined by negotiation between you and service station, and Motorshed shall provide you all sort of assistance required in obtaining such compensation. l That in the event of malfunctioning of a part/spare under the warranty period, which is replaced or added to the vehicle as a part of maintenance work, the said part will be replaced or repaired by the service station at free of cost. But minimal labour charge for such replacement might be charged. l That the said part/spare under the warranty period, if physically damaged, when it is in the custody of vehicle owner will not be liable for any warranty. l Neither Motorshed or you shall be liable to the other for any delay or failure in performance under the terms and conditions, other than payment obligations, arising out of a cause beyond its control and without its fault or negligence. Such causes may include, but are not limited to fires, floods, earthquakes, strikes, unavailability of necessary utilities, blackouts, acts of God, acts of declared or undeclared war, acts of regulatory agencies, or natural disasters.

After service completion, customers have the ability to post feedback and ratings in relation to any Service provider who did the requested service using our platform. You shall not make any negative, denigrating or defamatory statement(s) or comment(s) in any of the public blogs/websites about us or the Motorshed brand name or domain name used by us or action that might tarnish our image or reputation.


Motorshed can initiate cancellation immediately if you decide to cancel your booking, through the website or by phone. If Motorshed accepts your cancellation, no cancellation fee applies. If Motorshed is unable to accept your cancellation for some reason e.g. if service has been allocated and/or mechanic is already out for service, the booking request for the service may not be cancelled. Motorshed will not be refund the money already paid for any cancelled booking, for which service arrangements have been already made.

If the service is not available for any reason , Motorshed may cancel the booking . Motorshed will notify you if this is the case and return any payment that you have made.

If the cancellation was made in time and once Motroshed has accepted your cancellation, Motorshed will refund or re-credit your debit or credit card or net banking account with the full amount within 14 days.

In the unlikely event that Motorshed offers a wrong service, you have the right to reject the service of the wrong booking request and you shall be fully refunded for the booking if you decide not to opt for the correct service. The booking request’s completeness will be decided by comparing offered service with the booked service.

In cases of addresses being incomplete, Motorshed reserves the right to cancel such orders automatically.

Proprietary rights

The website with content such as sound, processes, selection, arrangements, photographs, graphics, video or other material contained in website is owned and controlled by Motorshed.in. This material may be protected by copyrights, trademarks or other intellectual property rights and laws. The User may use this material only as expressly authorized by Motorshed and shall not copy, transmit or create derivative works of such material without authorization from Motorshed.

The Website makes available general third party information such as, product catalogues, lists of authorized dealers, and reports on news, entertainment, technology and features, advertisements including videos, images and photographs of the products and other data from external sources ("Third Party Content"). Similar Third Party Content would also be available to you on the email received by you from Motorshed. The provision of Third Party Content is for general informational purposes only. You acknowledge that the Third Party Content provided to you is obtained from sources believed to be reliable. M does not provide any guarantee with respect to any the Third Party Content and Motorshed shall not be held liable for any loss suffered by you based on your reliance on or use of such data.

Usage Eligibility

By using the Application or the Service, you enter into a contract with Motorshed (the "Contract")Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Motorshed website and shall not transact on or use the website. As a minor if you wish to use or transact on website, such use or transaction may be made by your legal guardian or parents on the Website. Motorshed reserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to Motorshed's notice or if it is discovered that you are under the age of 18 years. You must ensure that the information provided by you is correct, complete and not misleading. You should also inform us promptly of any changes to the information that you have provided, by updating your details, so we can communicate with you effectively.

Use of Service or Application

You warrant that the information you provide to Motorshed is accurate and complete. Motorshed is entitled at all times to verify the information that you have provided and to refuse the Service or use of the Application without providing reasons. You may only access the Service using authorized means. Motorshed reserves the right to terminate the Service and the use of the Application should you break any of the terms and conditions. You can only book a service if you have a genuine requirement for the work detailed to be performed. You can only post reviews in relation to a service vendor only if you have used them as a result of your use of the website or Application. All descriptions, images, references, features, content, specifications, products and services, and prices of products and services described or depicted on the services are subject to change at any time without notice. The inclusion of any products or services on the services does not imply or warrant that these products or services will be available. We reserve the right, with or without prior notice, discontinue any product or service; and impose conditions on the honoring of any coupon, coupon code, promotional code. Any network or data charges incurred while using the application or the services shall be borne exclusively by you.

Modification of Terms

Motorshed reserves the right to change the terms, conditions and notices under which the Services are offered through the Website, including but not limited to the charges for the Services provided through the Website. The User shall be responsible for regularly reviewing these terms and conditions.